🌍 Do You Ship to My Address?

Yes. Our primary markets are the US, Canada, UK, EU, and Australia. If your country isn’t listed at checkout, contact us and we’ll try to help.

Tip: Please enter a complete, accurate address to avoid delays.

🚚 How Do You Ship?

We partner with SF Express, FedEx, UPS, and USPS to deliver safely to your door. Fragile items are protected with multi-layer packaging and corner cushions.

💳 How Much Does the Shipping Cost?

Notes: Remote areas or oversized items may incur a surcharge. You’ll see the final fee at checkout.

🧾 Sales Tax

All products sold on claywhispers.com are tax-inclusive prices unless otherwise stated at checkout.

⏱️ What’s the Estimated Delivery Time?

All orders are processed, quality-checked, and packed within 1–3 business days.

• Standard Shipping: ~ 5–8 business days (after dispatch)
• Express Shipping: ~ 3–5 business days (after dispatch)

A confirmation email will be sent with your tracking number once your order is shipped.

🔎 How Do I Track My Order?

Click the “Track My Order” button on our website menu, or use the tracking link in your shipping email. If you can’t locate it, contact us and we’ll respond within 24 hours.

Please contact customer service within 10–20 days of the estimated delivery date if your parcel shows no movement. Requests submitted much later may not be accepted.

🤝 Our Promise

We take every step to ensure your handcrafted pieces arrive safely. If emergencies or delays occur in transit, we’ll assist you promptly with a fair solution.